Home Improvement Retail Store Inbound Sales and Customer Service (Work At Home)

Job Description

What to Expect

  • Assisting customers with product questions.
  • Placing new orders.
  • Handling existing orders: returns/ replacements.
  • Provide store specific support.
  • Contacting vendors for shipping information.
  • Displays patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations.
  • Provides knowledgeable, friendly and eloquent customer service.
  • Experience working with users to identify the best solution.